Experience
Deputy Director
May 2022 – PresentIT Park University · EPAM Systems · Tashkent, Uzbekistan
Led the creation and step-by-step development of an online IT university from zero to graduating classes of bachelor's and master's students. Built its business processes, digital systems, finance and operations.
AI adoption
- Moved in-house software development to an AI SDLC with Agentic Engineering and Spec-Driven Development: idea to production in the cloud in 1–2 weeks, with tests, separate environments and automated deployment, as in classic software engineering.
- Built control and automation systems with AI inside: data-quality agents check applicant documents and student records, models assess student performance, class participation and theses, and a chatbot advises applicants.
- Made AI part of the daily work of almost every employee: data analysis and reporting, drafting regulations, legal review, candidate screening, proofreading of texts and translations, Deep Research, and advertising content.
Digital operating model
- Designed and rolled out the university's digital operating model: admissions, student lifecycle, finance, reporting, KPIs, document management, back office.
- Built the university on Microsoft 365 as a single working environment: documents, approvals and collaboration in Teams and SharePoint under shared security rules. This ended operational chaos and strengthened data protection.
- Since the university's launch, built a fully online admissions process and remain its architect and owner: applicant journey, procedures for admissions staff, electronic entrance exams free of corruption risk, data and document checks, enrollment, and a bonus scheme for sales managers.
- As product owner and business analyst, launched and keep developing the applicant admissions system on Bitrix24. Over 5 admission campaigns it has handled 50,000+ leads and enrolled 1,500+ bachelor's and master's students.
- Designed and built the university's ERP system UIS (University Information System) on Microsoft Power Platform: a single source of data on students, contracts, curricula and payments. Acted as product owner, business analyst, architect and lead developer.
- Launched 20+ internal automation systems for the university: some as product owner and business analyst, the rest developed myself end to end, from idea to rollout and user training.
- Built Power BI management reporting on data from all key university systems: admissions (CRM and telephony), learning (LMS and Teams class attendance), finance (1C payments), students (UIS and the national HEMIS system) and office access (access control system).
Finance
- Own the university's financial management: planning and control of P&L and cash flow.
- For three years running, spending has stayed within the approved budget and revenue has met or beaten plan, with actuals within 5% of plan.
- Set up day-to-day spend control: every payment is reviewed and approved electronically at several levels against plan-vs-actual budget execution.
- Built a long-term 5-year P&L model of the university, used in negotiations with co-owners and partners.
- Planned and carried out a reorganisation: headcount down 40% and costs down about 30%, with no loss of functions or business continuity.
Delivery Manager
Aug 2021 – Apr 2022SberBank · EPAM Systems · Moscow, Russia
Optimized staffing and people operations on a large enterprise account.
- Managed staffing: 100–120 open positions at any time across several projects, coordination with demand (~20 people) and supply (~40 people), interviews, matching candidates to the account's projects.
- Built an express assessment system for candidates and matching them to client positions: it cut assessment time significantly and ruled out interviews that were bound to fail.
- Designed and rolled out the account's HR strategy: EVP (Employee Value Proposition), a knowledge base for candidates, a candidate-friendly staffing process, internal and external project marketing, staff retention and skills development.
- Rebuilt onboarding for new staff joining the account: created 2 courses and automated surveys.
- Built staffing dynamics reporting across multiple dimensions, with KPIs for project administrators; ran employee surveys on the account and analysed the results, including eNPS.
Delivery Manager / Key Developer
Sep 2019 – Jul 2021Philip Morris International · EPAM Systems · Moscow, Russia
Key developer in a team of 6 on an enterprise data platform, focused on data quality, analytics and data for business decisions.
- Built an automated data quality monitoring framework for the enterprise DWH: based on metadata and quality attributes from several sources, it generated and ran 20+ types of data checks.
- Built and maintained about 10 ETL processes for data cleansing and enrichment on CloverDX.
- Designed an algorithm that builds a Customer Journey Map, the history of each consumer's interactions with the company, for the digital marketing team.
- Designed a statistical algorithm to find duplicate consumer accounts.
Delivery Manager
Jul 2019 – Dec 2019EPAM Systems · Moscow, Russia
Completed the organizational and technical integration of Competentum, an acquired company, into EPAM.
- Organized the migration of Competentum's IT systems, data and processes into the EPAM corporate environment: project catalog, employee data, project data (virtual machines, files, git, Jira, Confluence).
- Moved time reporting, project delivery and HR data to EPAM systems with no break in work.
Chief Information Officer (CIO)
2011 – 2019Competentum · Moscow, Russia
Built the company's digital backbone: corporate systems for operations, finance and project management.
- Built and evolved the corporate ERP system TimeSheet for 350+ employees and 80+ active projects: time tracking with Jira integration, project staffing, capacity planning, client invoicing, project financial reports, integration with external systems.
- Automated revenue calculation and forecasting for T&M and fixed-price projects based on ERP and 1C:Accounting data.
- Ran the company's IT department and IT infrastructure.
- Automated approvals of payments, contracts and business travel on SharePoint.
- Built a BI reporting and forecasting system on ERP data for management decisions.
- Implemented Microsoft Dynamics CRM, supported it and trained staff to use it effectively.
Founder & Chief Technology Officer
2013 – 2014Printomatic · Moscow, Russia
Launched and led a startup providing cloud-based document printing.
- Developed the startup's business plan and go-to-market strategy.
- Raised funding, including grants for tech startups.
- Designed and developed the core software platform for cloud printing.
- Developed a cloud-connected network adapter for printers, enabling remote and mobile printing.
- Led development of a mobile app.
Chief Executive Officer (part-time)
2011 – 2022Digital Park · Moscow, Russia
Ran a private IT technopark and owned its P&L, taking it from zero to a sustainable business model.
- Set up all processes: financial planning, reporting to the founder, marketing, sales and advertising.
- Built the technopark's IT infrastructure: a centralized LAN and internet access, telephony, office access control, video surveillance, a server room, meeting room booking and automated invoicing.
- Built flexible infrastructure and services for resident startups: office space, meeting and conference rooms, a shared kitchen, cleaning.
- Brought young startups into the technopark and helped them grow; residents included SkyEng, which later became a well-known technology company.
Head of Data Center (part-time)
2011 – 2011AGAVA · Moscow, Russia
- Ran operations of a data center with 2,000+ servers / 69 racks, ensuring availability, reliability and stable operation.
- Managed the physical hosting team, its operational processes and customer support.
- Owned marketing and promotion of physical hosting services; ran several promotions, and revenue grew 17% in a year.
Technical Director
1995 – 2010PHYSICON · Moscow, Russia
My first job: grew from C++ programmer to Technical Director. Built interactive learning content and eLearning systems for US publishers and universities and for mass-market users in Russia.
- Developed interactive physics simulations in C++ for Addison-Wesley (later Pearson) physics courses: cross-platform applications (Windows and Mac) for the first web browsers.
- Developed cross-platform (Windows and Mac) simulators of complex physical processes in Java for San Diego State University's Constructing Physics Understanding (CPU) project; we were the first in Russia to use Java in education.
- Led the team and took part in developing interactive economics models for Addison-Wesley (later Pearson) for the textbook Economics in Action (author Michael Parkin).
- Took part in developing the boxed products OpenPhysics, OpenMathematics, OpenAstronomy and others.
- Led a team of 12 QA engineers on a large testing project for educational products for Academic Systems (later PLATO Learning, then Edmentum); introduced VMware virtual machines for testing for the first time in the company.
- Headed development of the core libraries for building interactive content in Java and ActionScript.
- As Technical Director, owned system architecture and technology choices and managed technical teams.
- Ran the company's IT department and IT infrastructure from 1997.
- Set up the company's first QA department (2003–2005).
- Achieved ISO 9001 quality management certification and maintained it (2005–2008).